PPI Complaint Form

For more detail on how we will use your personal information, please see our Privacy Notice opens in new window.

Providing as much information as possible about the sale of your PPI will assist us in conducting a thorough investigation of your PPI complaint.

If you can't remember all the information, don’t worry, you can still complain. We might need to contact you if we have a question about the information you've given us or we need more information.

Required fields indicated with *


If you have previously received a letter from us regarding a PPI enquiry or complaint a reference number will be quoted on the first page of our letter.

If you wish to complain about more than four policies please complete another questionnaire with the details.

Your name and contact details

Enter your post code then select 'Search' to find your address.

Details of anyone complaining with you

Enter your post code then select 'Search' to find your address.

In case we need to seek clarification on any concerns you have raised what would be the most convenient time to call, select all that apply

Please select which days would be convenient for us to call you, if necessary

Please select the most convenient time for us to call you, if necessary

Previous Address - if you lived at a different address when you took out the policy please provide details

Enter your post code then select 'Search' to find your address.

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